- Ensure you have the correct details set-up with your card issuer i.e. check that your mobile number, email details are correctly set up with your card issuer/bank. Some card issuers will send the 3DSecure code directly to your bank app. Check that the app is installed on your device and that you are logged in.
- You should contact your card issuer/bank if you have problems receiving your 3DSecure code for the card you want to add as a funding source.
Example FAQs: https://www.commbank.com.au/support.digital-banking.did-not-get-netcode.html