I’m stuck on something during the application process, what should I do?

*The 1.5% fee is fixed for the duration of the Plan and is based on the starting Plan balance. The fee is charged each month when the Plan instalment is due and is only payable if the Plan remains open. If the Plan is paid off early, the remaining Plan fees will not be charged. 6 mths – maximum total Plan fee is 9% of the Plan balance. 9 mths – maximum total Plan fee is 13.5% of the Plan balance. 12 mths – maximum total Plan fee is 18% of the Plan balance.