How long will the application take?

  • Typically, we will try to approve you instantly. However, in some instances we may need to review your application (turnaround SLA 1 business day).
  • If there are other parties to the application (other directors, shareholders etc.) we need to contact these parties as part of our AML obligations.

Supported business types:

Business Type (Australia)Which authorised person is required to open the account / sign the contractIdentity and credit check requirements for authorised personAny other parties required?Additional documents?
Sole TraderSole TraderID verificationPersonal credit checkn/an/a
Pty Ltd Company – single directorSole DirectorID verificationPersonal credit checkAll shareholders (>= 25%) need ID verificationn/a
Pty Ltd Company – multiple director2 directors Primary applicantSecondary signatoryID verificationPersonal credit checkFor primary applicant and secondary signatory onlyAll shareholders (>= 25%) need ID verificationn/a
PartnershipPer partnership agreementID verificationPersonal credit checkFor primary applicant and secondary signatory(ies) onlyAll partners require ID verificationCertified partnership agreement
TrustsPer trust deedID verificationPersonal credit checkFor trustee(s) onlyAll beneficiaries required ID verificationCertified trust deed
Business Type (New Zealand)Which authorised person is required to open the account / sign the contractIdentity and credit check requirements for authorised personAny other parties required?Additional documents?
Sole TraderSole TraderID verificationPersonal credit checkn/an/a
Limited Company – single directorSole DirectorID verificationPersonal credit checkAll shareholders (>= 25%) need ID verificationn/a
Limited Company – multiple director2 directors Primary applicantSecondary signatoryID verificationPersonal credit checkFor all directorsAll shareholders (>= 25%) need ID verificationn/a
PartnershipPer partnership agreementID verificationPersonal credit checkFor all partnersn/aCertified partnership agreement
TrustsPer trust deedID verificationPersonal credit checkFor trustee(s) onlyAll beneficiaries required ID verificationCertified trust deed

How will other parties to the account be contacted for their details?

Primary applicant will need to provide the contact details for additional parties.

In Australia:

  • For primary applicant
    • Contract execution and Photo ID details are provided directly within the App
  • For additional signatories:
    • Contract execution and Photo ID details are provided by email (Photo ID can be a PDF or picture – no need to certify)
    • We will verify ID and also conduct personal credit check
  • All other shareholders (>=25%) / Beneficiaries / Partners
    • Contract execution and Photo ID details are provided by email (Photo ID can be a PDF or picture – no need to certify)
    • We will verify ID

In New Zealand:

  • For primary applicant
    • Contract execution and Photo ID details are provided directly within the App
  • For additional signatories:
    • Contract execution and Photo ID details are provided by email (Photo ID can be a PDF or picture – no need to certify)
    • We will verify ID and also conduct personal credit check
  • All other directors, partners, trustees
    • Contract execution and Photo ID details are provided by email (Photo ID can be a PDF or picture – no need to certify)
    • We will verify ID and also conduct personal credit check
  • All other shareholders (>=25%) / Beneficiaries / Partners
    • Contract execution and Photo ID details are provided by email (Photo ID can be a PDF or picture – no need to certify)
    • We will verify ID